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MDDS Guidelines and Steps

Make a plan to remediate electronic documents

  1. 1

    Begin with a ROT analysis. 

    • Aim to delete/remove at least 80% of your redundant, outdated, and trivial electronic documents.
    • Request a Content Workbook from MDDS for your agency sites. Email service.desk@maryland.gov for a content workbook.
    • Keep documents that are legislatively required.
    • Identify documents that don’t get much (or any) traffic and plan to remove (or archive) them.
  2. 2

    Identify transactional PDFs.

    • Transactional electronic documents are used by constituents to get a benefit or service, e.g., a form.
    • These transactional documents are your highest priority to keep and remediate.
  3. 3

    Identify which PDFs can be archived. 

    • Some electronic documents are exempt from the new rules (to Exemptions).
    • Work with your web team to plan for an archive page (instructions below).
  4. 4

    Take the accessibility training in Workday. 

    • Your Agency and team is responsible for making all PDFs accessible.
    • Take MDoD’s Electronic Document training series in Workday.
    • Purchase Adobe Pro if needed.
      • Use Adobe Pro to fix your transactional PDFs first.
  5. 5

    Schedule a consultation with DoIT Office of Accessibility (OOA). 

    • If you need help creating a plan to remediate your PDFs, contact OOA by emailing the DoIT Intake, doit.intake@maryland.gov.
  6. 6

    Create an archive section or area of your website.

    • Work with the DoIT Web Services team (or your own web team) to create an archive area of your site.
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Department of Information Technology

100 Community Place, Crownsville, MD 21032

300-301 West Preston Street, Baltimore MD 21201

410-697-9700 or Dial 7-1-1 to place a call through Maryland Relay

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