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How to Remediate Webpages and Electronic Documents

Before remediating webpages and electronic documents

Log in to Workday to access the courses below. In the Workday Menu go to Personal > Learning > Topics > Digital Accessibility.

1. Accessible Word Documents
2. Accessible Excel Sheets
3. Accessible PowerPoint Presentations
4. Understand, create, and edit inaccessible PDF documents

Note: If your Agency cannot access Workday Learning, email [email protected] to request the training documentation.

Step 1: Identify webpages and electronic documents for remediation.

Complete Steps 1 to 5 of How to Do a Content Evaluation.

At the end of Step 5, you’ll have four buckets of content. 

Inaccessible webpages and electronic documents that you want to remediate should be in the “Modify” bucket.

Content evaluation flowchart with four outcomes: remove, archive, keep as is, or modify webpages and documents.
Content evaluation flowchart with four outcomes: remove, archive, keep as is, or modify webpages and documents.

Important: Make sure the electronic documents you plan to remediate are NOT EXEMPT from ADA Title II.

  • Work with your Agency’s attorney general to determine if any of your content meets one of five ADA Title II exemptions.
  • If an electronic document is not exempt, remediate it following the steps below.

Step 2: Remediate webpages.

Step 3: Remediate electronic documents.

PDFs

Other electronic documents

Other electronic documents include documents in

  • Word (or other writing software)
  • Excel (or other spreadsheet software)
  • PowerPoint (or other presentation software)

Resources

Get accessibility training and support

Explore training and support on how to create accessible documents and webpages.

Accessibility training and support